At Era Aesthetic, we value and respect both our clients and their time. We also have a commitment to provide excellent service to all our clients, and as such, our appointment slots are in high demand. We trust our clients to notify us of any changes to their plans, and we appreciate your understanding.
Here’s our cancellation policy:
48 Hours or More: No penalty. You can easily reschedule by calling or messaging us.
Less Than 48 Hours: A 50% penalty of your treatment price will be applied. Please call or message us to reschedule.
24 Hours or Less: A 100% penalty of your treatment price will be applied. You must call or message us to cancel or reschedule your appointment.
We kindly request that you consider your time and bookings responsibly. These policies are in place to ensure fairness to all our clients. Thank you for your cooperation.